WGPlus (Archive)
Yet again we find the NHS cannot investigate itself |
Nearly 75% of hospital investigations into complaints about avoidable harm & death claimed there were no failings in the care given, despite the PHSO’s investigations of the same incidents uncovering serious failings. Inadequate hospital investigations are leaving distraught patients & families without answers and delaying much-needed service improvements. Hospitals are not investigating serious incidents properly because they often do not gather enough evidence, use inconsistent methods and do not look at the evidence closely enough to find out what went wrong and why. |
Researched Links: |
Patients Association response to PHSO report into patient complaints Cover-ups in ‘bad practice’ lead to repeated mistakes in NHS treatments Getting there, but must learn from its mistakes Actions of Faceless Bureaucrats can have devastating impacts on individuals & their families APPG for Patient Safety hears how culture change in the NHS is vital to ensuring patient safety |