WIREDGOV

The DSA is urging all driving test candidates booked to take a test on Thursday 13 September to attend as usual, despite the potential for strike action by driving examiners who are members of the Public and Commercial Services (PCS) union.

The DSA’s chief executive Rosemary Thew said:

“Not all examiners are members of the PCS union and even if they are, we can’t be sure that they’ll support the strike. So we’re asking candidates to come for their test as normal so it can go ahead if possible.

“We’re sorry for the inconvenience this will cause and will do everything we can to minimise disruption for our customers.”

Candidates who turn up but can’t take their tests because of strike action will not have to contact the DSA to rebook. They should hear from the agency with a new date within 5 to 10 working days.

Out-of-pocket expenses

If candidates fail to attend they won’t be able to claim out-of-pocket expenses if their tests are cancelled and they’ll need to rebook their own tests.

Details about claiming out-of-pocket expenses can be found at direct.gov.uk/drivingtestexpenses.

Customer service centre

DSA’s customer service centre for practical tests might also be affected by strike action on Thursday 13 September. Instructors, trainers and candidates will still be able to book, change or cancel practical tests online at direct.gov.uk/drivingtest.

Theory tests

Theory tests are not affected and will be taking place as planned.