Transport for London
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New guidance for bus drivers to help improve journeys for wheelchair and mobility scooter users

Updated practical guidance provided to drivers.

  • Extensive engagement with bus user groups will inform further revisions
  • Mobility Card scheme launched last month

Transport for London has issued new guidance to bus drivers to help improve journeys for wheelchair and mobility scooter users and other bus passengers with accessibility needs.

The guidance is contained in the latest version of the Big Red Book, an award-winning practical guide to every facet of being a bus driver, which is issued to all 24,000 drivers in London.

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