Thursday 09 Aug 2007 @ 11:24
London Development Agency
London Development Agency
 Printable version
|
 E-mail this to a friend
|
FREE ADVICE ON HOW TO CUT BILLS AND IMPROVE SERVICE FOR LONDON’S TOURISM BUSINESSES
London’s tourism businesses are set to benefit from free advice on how to reduce their energy bills as part of a series of workshops being offered by the London Development Agency (LDA).
From September onwards, hotels and catering businesses can sign up to ‘Resource Efficiency’ workshops, showing them how to minimise the amount they waste and how to manage their energy and water consumption.
Other workshops available include ‘Crisis Management’, advising businesses on how to get positive coverage in the press and how to market their way out of a down turn. They will also be shown how to draw up contingency plans and prepare for the unexpected.
‘Accessibility’ workshops will help companies ensure visitors of all ages and physical abilities receive a friendly welcome.
And finally, through attending ‘Quality’ workshops, hoteliers can learn how to make small improvements in hotel keeping and customer service that make all the difference to their reputation and success.
Mary Reilly, chair of the LDA, says ‘This is a fantastic package of free advice for London’s tourism businesses, helping them to raise their game and provide better quality of service to the city’s tourists. The workshops are a great way for businesses to learn from each other, as well as experts in the field, and I would encourage everyone interested to sign up.’
The free half day workshops come as part of a wider tourism business support programme - Towards 2012. The programme includes Get London Graded a scheme encouraging more hotels to become star rated in one of the national grading schemes run by the AA or Visit Britain.
If you are a tourism business in London and would like to know more about these workshops or how to book please see www.lda.gov.uk/tourismsupport or ring 0800 077 8082.
NOTES TO EDITORS
For media enquiries contact Luke Robinson at the LDA on 020 7593 8069 or Robyn Griffith-Jones at LiveTourism on 020 8404 3293.
The workshops include:
· Crisis Management contingency planning, media planning, marketing
· Resource Efficiency waste management, energy & water consumption
· Access for All helping people of all ages and physical abilities access the business
· Quality making small changes to hotel keeping and customer service to increase your market
LDA works to drive sustainable economic growth and is responsible for tourism development in the capital. Tourism provides a boost of £13 billion to London’s economy. With the London 2012 Olympic Games and Paralympic Games a few short years away, the LDA is now placing special emphasis on improving the quality, accessibility and sustainability of London as a visitor destination. The LDA grants funding to Visit London for the marketing of London.
The accessibility and quality business workshops are being run in conjunction with LiveTourism, resource efficiency in conjunction with Envirowise and crisis management with Mary Lynch Associates.
From September onwards, hotels and catering businesses can sign up to ‘Resource Efficiency’ workshops, showing them how to minimise the amount they waste and how to manage their energy and water consumption.
Other workshops available include ‘Crisis Management’, advising businesses on how to get positive coverage in the press and how to market their way out of a down turn. They will also be shown how to draw up contingency plans and prepare for the unexpected.
‘Accessibility’ workshops will help companies ensure visitors of all ages and physical abilities receive a friendly welcome.
And finally, through attending ‘Quality’ workshops, hoteliers can learn how to make small improvements in hotel keeping and customer service that make all the difference to their reputation and success.
Mary Reilly, chair of the LDA, says ‘This is a fantastic package of free advice for London’s tourism businesses, helping them to raise their game and provide better quality of service to the city’s tourists. The workshops are a great way for businesses to learn from each other, as well as experts in the field, and I would encourage everyone interested to sign up.’
The free half day workshops come as part of a wider tourism business support programme - Towards 2012. The programme includes Get London Graded a scheme encouraging more hotels to become star rated in one of the national grading schemes run by the AA or Visit Britain.
If you are a tourism business in London and would like to know more about these workshops or how to book please see www.lda.gov.uk/tourismsupport or ring 0800 077 8082.
NOTES TO EDITORS
For media enquiries contact Luke Robinson at the LDA on 020 7593 8069 or Robyn Griffith-Jones at LiveTourism on 020 8404 3293.
The workshops include:
· Crisis Management contingency planning, media planning, marketing
· Resource Efficiency waste management, energy & water consumption
· Access for All helping people of all ages and physical abilities access the business
· Quality making small changes to hotel keeping and customer service to increase your market
LDA works to drive sustainable economic growth and is responsible for tourism development in the capital. Tourism provides a boost of £13 billion to London’s economy. With the London 2012 Olympic Games and Paralympic Games a few short years away, the LDA is now placing special emphasis on improving the quality, accessibility and sustainability of London as a visitor destination. The LDA grants funding to Visit London for the marketing of London.
The accessibility and quality business workshops are being run in conjunction with LiveTourism, resource efficiency in conjunction with Envirowise and crisis management with Mary Lynch Associates.
