Case Study: Transforming Email Security and Data Privacy Footing to Refocus on Innovation
Spanning 15 separate sites and covering a large area of the Yorkshire Dales, the sheer scale of Richmond District Council’s operations means email is a primary communication tool, both within the council itself and to interact with the public.
The Challenge:
The Council’s ICT & Business Change Manager, Graeme Thistlethwaite, along his team of three technical analysts have a major focus on data security. However, Graeme’s business change role is all about opening government up to local residents. With the email environment becoming increasingly unmanageable, a single solution was therefore needed to address:
- Maintaining the delicate balance between service innovation and data security
- The lack of central archiving – large mailboxes on the network were increasing the data security risk
- Managing huge volumes of historical emails was becoming labour intensive and time consuming
The Solution:
Working closely with Mimecast has enabled Graeme and his team to transform the Council’s email security and data privacy footing to:
- Continually defend the email environment against advanced threats
- Cloud archive securely and independently – removing the need for local storage, streamlining discovery etc
- Slash email administration and support time to enable renewed focus on innovation
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