Citizens Advice has called on all energy suppliers to reduce prices to help bring down consumer bills.

Responding to an announcement from British Gas that it will cut household gas prices by 5 per cent from next month, Citizens Advice called for others to follow suit.

Gillian Guy, Chief Executive of Citizens Advice, said:

“Customers have been losing out on low wholesale energy prices for too long.

“British Gas’ decision to reduce household gas prices by 5 per cent is encouraging and other companies need to follow suit. 

"Just last week the Competition and Markets Authority found consumers have been overcharged by around 5 per cent. All energy suppliers need to cut prices to help bring down bills and show they take these findings seriously." 

Notes to editors

1. The Citizens Advice service comprises a network of local Citizens Advice, all of which are independent charities, the Citizens Advice consumer service and national charity Citizens Advice. Together we help people resolve their money, legal and other problems by providing information and advice and by influencing policymakers. For more see the Citizens Advice website.
2. The advice provided by the Citizens Advice service is free, independent, confidential, and impartial, and available to everyone regardless of race, gender, disability, sexual orientation, religion, age or nationality.
3. To get advice online or find your local bureau in England and Wales, visit citizensadvice.org.uk
4. You can get consumer advice from the Citizens Advice consumer service on 03454 04 05 06 or 03454 04 05 05 for Welsh language speakers.
5. Local Citizens Advice in England and Wales advised 2.5 million clients on 6.2 million problems in 2014/15. For full service statistics see our publication Advice trends.